Fastag eKYC 2025, How To Complete

The KYC (Know Your Customer) procedure for FASTag is now mandatory for vehicle owners, according to the National Highways Authority of India (NHAI). While many are still unclear of where to start, some have already done it. This article covers all the relevant FASTag-related topics and questions while streamlining the procedure to make completing your FASTag KYC simple. For anyone who wishes to learn about the new requirements or is unsure how to finish Fastag eKYC 2025, this article is a great help. You must update your details with your issuing bank or via their online portal in 2025 to fulfil FASTag KYC. You will need to provide evidence of address, identification, and vehicle registration. By going to your bank branch, filling out an application, and providing the necessary paperwork, you can easily finish KYC offline. 

Fastag eKYC 2025, How To Complete

Fastag eKYC 2025

FASTag is a cashless payment system model that aims to reduce time and avoid protracted toll congestion by electronically collecting the toll tax money using customised tags known as FASTags.The NHAI and more than 35 banks oversee the FASTag. You must go to the website or app of your FASTag issuer, login, go to the KYC section, and upload the necessary paperwork, such as your vehicle’s registration certificate, identification evidence, and proof of address, to finish FASTag eKYC 2025. Additionally, the authorities advised customers to keep only one FASTag active with the appropriate KYC completed and to deactivate any additional FASTags that their banks may have provided.

Fastag eKYC Update Online 2025

Article Fastag eKYC 2025, How to Complete
Fastage eKYC completion 2025Refer to the article 
Applicable VehiclesAll 
Primary Benefit Legal Requirement 
Category Fastag 
Official Link https://ihmcl.co.in/fastag-user/

How to Complete Fastag eKYC in 2025?

The essential 5 steps are discussed below to assist you in completing FASTag eKYC:

1. Login: Use your registered mobile number, password, or OTP to access the official FASTag portal or your bank’s website.

2. Go to KYC: To update your Know Your Customer information, navigate to the “My Profile” area and choose the KYC tab or option.

3. Complete the Information: Make sure the details you enter about your car and yourself match those on your documentation.

4. Upload Files: Send in clear scans or images of the necessary paperwork, including proof of address, Aadhaar, PAN, and vehicle registration.

5. Send and Confirm: Check the information you have provided, send the application, and watch for a reply. To get more confirmation, you may receive an OTP.

Why is FASTag necessary?

The need for a FASTag is due to the following reasons:

  • Legal Requirement: All vehicles on highways must now have FASTags. It’s required by law, not merely for convenience. You will be charged double the toll if you enter a FASTag lane without one. 
  • Cashless and Easy: Do away with the hassle of finding change or fumbling for cash. By connecting to your bank account or prepaid account, FASTag immediately deducts the tolls. It is an easy experience.
  • Reduce Fuel and Time Wastage: You’re reducing wasted time and fuel by not sitting at toll booths. Fewer stops translate into more efficiency and less stress on the road, so everyone benefits.
  • Real-time data: Several FASTag systems provide real-time data on your toll charges. This implies that managing your account and keeping tabs on your expenditure will be simple and surprise-free.

What are the new rules for FASTag?

  • The “One Vehicle, One FASTag” campaign was launched by the National Highways Authority of India on January 15th in an effort to reduce the practice of using a single FASTag for numerous cars or attaching multiple FASTags to a car.
  • This initiative aims to improve the efficiency of electronic toll collection systems and facilitate hassle-free vehicle movement at toll plazas. As part of the move, the authority also advised users to follow the most recent RBI standards and complete the Know Your Customer (KYC) process for their FASTAgs. If they don’t, active FASTags with valid balances will be deleted. 
  • Furthermore, the authorities advised consumers to keep only one FASTag active with the appropriate KYC completed and to deactivate any additional FASTags that were provided by their banks.

FAQS Related to Fastag eKYC in 2025

Can I go to a toll plaza to do my FASTag KYC?

Yes, you may finish your FASTag KYC on-site at a lot of toll plazas. 

What should I do if damage prevents my FASTag from functioning?

Visit the customer service or website of your FASTag provider to request a prompt replacement if your FASTag is broken or not functioning.

How can I see whether my FASTag KYC application is still pending?

Through the provider’s website or mobile app, you can access your FASTag account and see the status of your KYC application.

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