FASTag operates as a tool designed to facilitate electronic toll payments through the application of Radio Frequency Identification (RFID) technology. Embedded within the FASTag sticker is a Radio Frequency Identification Chip (RFIC) that contains a distinct 13-digit electronic code for vehicle identification. This sticker is securely attached to the vehicle’s windscreen. However, sometimes the fastag is blocked and you should know how to Unblock FASTag in 2025. The government has instituted a mandate for FASTag usage in all four-wheelers in India as of 1 January 2021. Personal vehicles that do not have a FASTag will be subject to a toll tax that is double the usual rate.
How To Unblock FASTag in 2025
National Highways Authority of India (NHAI), along with the National Payments Corporation of India (NPCI), established rigorous Know Your Customer (KYC) norms for FASTag users in 2025. These measures were taken due to rampant misuse, duplicate tag issues, and a spike in fraudulent toll deductions. If your fastag is not working or you are not able to recharge it then you should know How To Unblock FASTag in 2025. We have mentioned simple instructions to complete it. As new government mandates and updates are set to take effect in 2025, it is imperative for vehicle owners to understand the functionality of Fastag, the process of recharging it, and the ways to maintain compliance.
Fastag Block Issue 2025
| About | Fastag Block Issue 2025 |
| Explain to me what a FASTag is. | An electronic toll collection system known as FASTag. |
| Who initiated the FASTag? | FASTag was initiated by the National Highways Authority of India (NHAI). |
| Which technology does FASTag use? | Radio Frequency Identification (RFID) |
| How does RFID work? | Automatically withdraw toll charges from a prepaid account associated with the tag. |
| What are the new FASTag rules in 2025? | One vehicle, one FASTag; KYC Mandatory; Real-time notifications, etc. |
| Year | 2025 |
| Category | FASTag |
| Resources | https://ihmcl.co.in/fastag-user/ |
New Fastag Rules In 2025
- One Vehicle, One FASTag: Each vehicle is required to possess only a single FASTag. Utilising or issuing more than one tag for the same vehicle is prohibited.
- KYC is Mandatory: The Reserve Bank of India (RBI), along with the National Highways Authority of India (NHAI), now requires comprehensive KYC for every FASTag account. Without KYC, recharging or utilising the tag is not permitted.
- Real-Time Notifications: Owners of vehicles receive immediate SMS notifications regarding FASTag toll deductions, low balance alerts, and updates on KYC status. Currently, banks do not provide these notifications via WhatsApp. WhatsApp is exclusively utilised for user-initiated services such as balance inquiries, mini-statements, and recharges through chatbot interactions offered by certain banks.
- FASTag Use Beyond Toll Plazas: In some cities, FASTag payments are now accepted in parking facilities and at private entry gates.
How To Update Fastag EKYC In 2025
If your FASTag has been blocked due to incomplete or expired KYC, stay calm—it has never been easier to fix in 2025. Follow the steps below to update your FASTag eKYC and unblock your tag:
Step 1: Check KYC Status
- Download the MyFASTag App or log into your FASTag bank portal.
- Find KYC Status, and it will tell you if your status is “Expired,” “Incomplete,” or “Pending.”
Step 2: Get the necessary documents
- Aadhaar Card (updated address)
- PAN Card
- Vehicle Registration Certificate (RC)
- Passport size Photograph (Digital version)
- Address Proof (if different from Aadhaar)
Step 3: Log in to the Issuing Bank Portal
- Each bank (i.e., ICICI, HDFC, Axis, SBI, Paytm) has a dedicated section for FASTag KYC.
- Individuals can use the registered mobile number to log in.
- Navigate to “Update KYC” or “eKYC Services.”
Step 4: Upload Required Documents
- Scan and upload each document.
- Make sure the file size and formats (PDF, JPG, PNG) are proper according to the bank’s requirements.
- Double-check to ensure that all details match your existing FASTag account.
Step 5: Submit to the bank & wait for Verification
- After the submission, you will go into bank verification.
- Most banks upload eKYC verification in 24-48 hrs.
- After the approval of your documentation, your FASTag will be reactivated automatically. You will receive confirmation via SMS/email.
Frequently Asked Questions On How To Unblock FASTag in 2025
Yes, in most cases, FASTags will be unblocked within 1-4 hours after a successful eKYC update.
You must possess your Aadhaar card, PAN card, vehicle registration certificate, and a passport-sized photograph.
Yes, this is possible only if a bank facilitates this feature. If it does not, you are required to close your existing tag and issue a new one.
This can lead to problems, as according to NHAI rules, there should only be one active FASTag per vehicle. You should close the extra ones.